Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

We work with local agencies to provide the most appropriate help for your circumstances and situation. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long-term support, if needed, to help address some of the issues or reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

2. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink, and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel containing three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a café-style environment and our aim is to provide non-judgemental support at the point of crisis.

3. Get in touch with us.

If you call or email our foodbank, we can talk through your situation and put you in touch with a relevant local agency.

If you have any further questions our FAQs page may help, or feel free to give us a call on 02083911100.


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